The Core Four: Management Services Leads With Experience

During the past four years, CVES has grown exponentially. All four divisions have experienced change and expansion, adding additional support to meet the needs of CVES and its Component Districts.

The Management Services Division has been called upon to turn fantasies into realities.
Through a strong foundation filled with veteran employees bringing plenty of skill sets to the table, Management Services supports CVES in countless ways.

“Our success in Management Services has helped to continue to foster and inspire growth across our organization,” CVES Deputy Superintendent Dr. Eric Bell said. “Given the financial times and needs of our component school districts, finding services and procuring services through the BOCES that are high quality, adaptable, and meeting the needs of our schools is critical for today and into our future.”

Whether it’s the CVES Business Office, Human Resources, Payroll, or Accounts Payable, Management Services works behind the scenes on a daily basis.

RELYING ON EXPERIENCE
Four individuals help serve as a foundation of the Management Services Division with their experience and expertise in their respective fields.

Treasurer Christine Myers, Benefits Specialist Jessie Moulton, Payroll Specialist Brenda Proulx, and Purchasing Agent Stephanie Trombly feature a combined 100 years of service with CVES. The Core Four serves as leaders for the division and are proud of their work.

Here is what they had to say about their time with CVES:

During your time at CVES, what has impressed you the most about the growth of the Management Services Division?
Brenda: “What has impressed me the most about the growth of the Management Services Division is the dedication that comes from the staff of putting the effort, time, and work needed into making the growth of the organization happen.”
Stephanie: “Through years of growth, the Management Services Team has always worked together and helped each other to accomplish mutual goals. We are deeply committed to each other’s success and the goals of CVES as a whole.”
Jessie: “As our team continues to grow, so does our strong sense of teamwork and family. That’s impressive and not always an easy task with a larger group.”
Christine: “What’s most impressive is the people that we have and continue to have join our team. We have an amazing group of individuals who do so many different things, but they work together with one goal to support each other and CVES.”

As a long-time employee, how would you describe the impact the Management Services Division makes on CVES?
Brenda: The Management Services Division has a huge impact on CVES because it provides the necessary administrative infrastructure for the organization to function successfully. It’s the cornerstone of the success of CVES.
Jessie: I feel the MS Division plays a critical role in the support of CVES as we have a part in so many vital areas which support its overall operations. For me personally, I feel the support we give to new hires is essential, and we continue that throughout their employment and retirement.
Stephanie: Management Services’ impact is a quiet one. We strive to maintain the complicated interconnection of back-office services in a manner that advances the goals of CVES educational services while calling as little attention to ourselves as possible.
Christine: Every aspect of the Management Services Division impacts CVES. Through the business office all the way to welcoming someone as a new hire, there is such a wide reach of services we provide.

What are you most proud of when you think about how your role at CVES impacts the entire organization?
Brenda: I’m most proud of implementing the timesheet module in 2019 as this was quite an undertaking and a very positive change for the organization. It improved efficiency and reduced errors associated with manual data entry. It played a pivotal role in enhancing productivity and overall performance. We are continually improving the timesheet module each year, making it more employee-friendly.
Jessie: I truly enjoy helping our employees with their questions/issues, and how appreciative they are. This extends to our retirees, who I fondly refer to as “my” retirees. I love when they are so happy to hear that I am still in this role.
Stephanie: I feel, in my role in Management Services, that I am always able to contribute to the resources our organization needs to provide and expand education and educational opportunities in this area. It’s a very fulfilling and rewarding experience.
Christine: I have the chance to look at every budget that is part of CVES, and I can see how we grow from a quantitative standpoint, but what’s best is knowing how everyone at CVES impacts students in their own way, whether they are in the classroom or not. That’s why we are all here.

EMBRACING GROWTH
As CVES supports the instructional and non-instructional needs of the region, the employees across the organization have increased substantially. This has put pressure on Management Services to sustain larger budgets, handle more accounts payable, make more purchases, and onboard additional staff. To some, this would create stress, but for the Management Services Division, this is just part of the everyday routine.

“We see our organization grow each day, and we take pride in what we do as a division,” Director of Labor Relations and Human Resources Joe Coakley said. “With our HR team, the expansion of our organization has directly reflected our team, and the Management Services Division is ready every day to provide whatever support is needed.”