Employee Assistance Program (EAP) & Community Support Resources

Champlain Valley Educational Services currently maintains a catalog of community support services that employees, students, and visitors to this page may find beneficial to their emotional, social, and mental wellness. Employees can also take advantage of our Employee Assistance Program and 2-1-1 from United Way of the Adirondack Region.

CVES Participating Employee Programs/Orgs

	Employee Assistance Program (EAP) Work Life Matters	United Way of the Adirondack Region
Call:	1-800-386-7055	2-1-1
Available:	24/7	24 Hours a Day
Websites:	IBH Work Life username: Matters – password: wlm70101	United Way ADK 211 Website
Services:	Employer Resources, Work & Daily, Legal & Financial, Wellness, Behavioral Health You have unlimited access to consult with a professional counselor via telephone. Face-to-face counseling sessions are available, if needed. Up to 3 sessions are free of charge as part of WorkLifeMatters. When you call 1-800-386-7055, the counselor will arrange a session with a professional who is part of the IBH network of providers. For legal and financial topics, you can receive a free initial 30 minute office or telephone consultation with an attorney or seasoned financial professional and certified public accountant (CPA). Local referrals are available for more complex legal or financial issues for a fee. A variety of training resources—webinars, video and PowerPoint presentations—are also available to help you manage your quality of life.	Basic Needs, Consumer Services, Criminal Justice and Legal Services, Education, Environment and Public Health/Safety, Health Care, Income Support and Employment, Individual and Family Life, Mental Health and Substance Abuse Services, Organization/Community/International Services, Health Improvement Programs.

Local and Government Agencies and Orgs

Agency/Org	Phone Number	Hours	Services
North Country Crisis Helpline	1-866-577-3836	Available 24/7	Consultations Assessments Face-to-Face Interventions Referrals
Champlain Valley Family Center	518-561-8480	M-Th: 8am-8pm F:8am-5pm	Substance Abuse Treatment School Based Prevention Community Based Prevention Intensive Family Support Program Reality Check Learn & Serve America Advocacy in Action A Step Ahead Safe Schools/Healthy Schools
Behavioral Health Services North	518-563-8000	24/7 Hotline M-F: 9am-5pm	Child and Family Services Child & Family Residential and Development Services Adult Services Adult Care Management, Assisted Outpatient Treatment & Crisis Services
Clinton County Mental Health	518-565-4060	M-Th:8:30am-8pm F:8:30am-5pm	Group Therapy Individual Therapy Family Therapy Wellness Education Medication Therapy Vocational Education Services (Addictions)
Essex County Mental Health	518-873-3670 1-888-854-3773	Available 24/7	Adult & Children Single Point of Access (SPOA) Health Home Care Managment
Department of Social Services	518-565-3300 518-873-3441	M-F:8am-5pm	Supplemental Nutrition Assistance Program (SNAP) Employment and Assistance Screening Supportive Services Medicaid Child Health Plus Third Party Health Insurance Foster Care Adoption Child Daycare Home Care Child Support Enforcement Child Protective Services Children Preventive Services Adult Protective Services Court/Adolescent Services Domestic Violence Home Energy Assistance Program (HEAP) Fraud Unit
JCEO – Clinton County	518-561-6310	M-F 8:30am-4:00pm	Community Outreach: Food Pantries Information and Referrals Application Assistance Housing Assistance School Supplies Summer Camp Scholarships Medicaid Transportation Day Care Food Services Senior Outreach Energy Services Head Start & Early Head Start
NYS myBenefits	Website	Available online	Resources available through New York State which include: SNAP, HEAP, Assistance Programs, Health Insurance, Tax Credits and more.

National Crisis Hotlines

Crisis Resources	Phone Number	Hours	Services
National Suicide Prevention Hotline	1-800-273-8255	Available 24/7	Free and confidential emotional support to people in suicidal crisis or emotional distress
2-1-1 USA National	2-1-1	Available 24/7	Crisis and Emergency, Disaster Assistance, Food, Health, Housing and Utilities, Jobs and Support, Re-entry, Veterans
Clinton County Suicide Hotline	1-866-577-3836	Available 24/7	Help for those at risk of suicide in Clinton County
National Drug Hotline	1-888-633-3239	Available 24/7	Offers 24/7 drug and alcohol help to those struggling with addiction.
National Domestic Violence Hotline	1-800- 799-7233	Available 24/7	The Hotline provides lifesaving tools and immediate support to empower victims and survivors to find safety and live free of abuse. They also provide support to friends and family members who are concerned about a loved one.

Food Banks and Pantries

Food Banks	Phone Number	Hours	Services
JCEO	518-561-6310	M-F:12pm-3:30pm	A food pantry that is available for those needing assistance. They provide families with nutritious staple foods.
Mooers Wesleyan Food Pantry	518-298-2134	T:9am-12pm	A continual effort for the Mooers Wesleyan Food Pantry is making sure there is enough food to go around for everyone in need.
Plattsburgh Interfaith Food Pantry	518-562-3663	M-Th:9am-12pm F:9am-12pm,4pm-6pm	The food shelf provides immediate relief in the form of three days worth of food to people in need up to six times a year as needed. It also provides nutritional awareness to improve food planning. Additionally, the food shelf takes action to raise community awareness of this problem, and advocates for changes in government policy.
North Country Eat Smart NY	Website Or Call 211	N/A	Resources to find a local food pantry in your county is available here.
Supplemental Nutrition Assistance Program (SNAP)	1-800-342-3009	Website	SNAP provides nutrition assistance to people with low income.