The following information is from Empire Blue Cross. Please visit their website to register for this service, and for more information about how it works: https://www.empireblue.com/ Or, visit this information page LiveHealth Online Medical and Psychology Flier (pdf)

Cost to use:

Empire Tele-Medicine is free to use for members enrolled in Plan 2. Plan 1 members are subject to the 20% co-insurance.

What is Telemedicine?

Telemedicine (also referred to as “telehealth”) is the use of electronic information and communication technologies by a health care provider to deliver health care services to a patient while the healthcare provider is located at a different site such as an office or hospital.

When to Use Telemedicine

Non-Emergency Medical Telemedicine:

• If your primary care doctor is not available
• Instead of going to the ER or an urgent care center (for a non-emergency medical issue)
• Traveling and in need of medical care
• Children are away at school
• Unable to leave work or home

Behavioral Health Telemedicine:

• Unable to get an in person appointment with a provider
• Prefer to have an appointment in the comfort of your home
• Unable to leave work or home