The following information is from the Excellus Tele-Medicine website. Please visit this website to register for this service, and for more information about how it works.
Cost to use:
Excellus Tele-Medicine is free to use for members enrolled in Plan 2. Plan 1 members are subject to the 20% co-insurance.
What is Telemedicine?
Telemedicine (also referred to as “telehealth”) is the use of electronic information and communication technologies by a health care provider to deliver health care services to a patient while the healthcare provider is located at a different site such as an office or hospital.
When to Use Telemedicine
Non-Emergency Medical Telemedicine:
Behavioral Health Telemedicine:
TIP: Take a peek at our infographic on ER visits to learn more