The National Work Readiness Credential

Background

In order to meet the needs of a changing workplace in the 21st century global economy, the US Chamber of Commerce, encouraged by national advisors to the National Institute for Literacy, conducted research into the emerging needs of communities, businesses, and industry. Through the joint efforts of the US Chamber of Commerce, National Institute of Literacy, Institute for Educational Leadership, National Association of Manufacturers, National Governors Association, National Retail Federation Foundation, Junior Achievement Worldwide, and policymakers from Florida, New Jersey, New York, Washington, Rhode Island, and the District of Columbia; the foundation for the Work Readiness Credential was created.

The National Work Readiness Credential focuses on a cross-industry foundation of work-ready skills not specific to an occupation to show that jobseekers have the knowledge, skills, and abilities to succeed in entry-level work. The Credential is achieved after candidates pass computer delivered tests in reading, math, situational judgment, and oral language.

The NWRC program was created to enable job seekers to be well prepared to enter the workforce with the necessary skills to not only succeed in entry level work, but to prepare  for future training and continued growth and success in the workplace. The National Institute for Literacy’s Equipped for the Future Skills (EFF) offers a foundation for standards based instruction and assessment, certifying that candidates for the Work Readiness Credential are assessed on the skills needed in an emerging marketplace.

The National Work Readiness Credential is built around 16 Equipped for the Future Skills (EFF). Ten core EFF skills form the framework of the NWRC preparation program; with Take Responsibility for Learning as the skill that drives the instruction and learning in all test areas. These core EFF Skills have been incorporated into lessons created for each of the four test areas:

  • Reading:
    • Take Responsibility for Learning
    • Read with Understanding
    • Observe Critically
    • Cooperate with Others
    • Use Information & Communications Technology
  • Oral Language:            
    • Take Responsibility for Learning
    • Speak so Others Can Understand
    • Listen Actively
  • Math:
    • Take Responsibility for Learning
    • Use Math to Solve Problems and Make Decisions
    • Use Math to Solve Problems and Communicate
  • Situational Judgment:
    • Take Responsibility for Learning
    • Resolve Conflict and Negotiate
    • Cooperate with Others

Taking Responsibility for Learning skills prepare learners to be life long learners. Students in the NWRC preparation program identify and use information on personal learning styles, practice skills in authentic settings, and develop a professional portfolio that reflects their growth and change as they progress in education and training. Learners engage in activities that support personal growth in carrying out their roles as citizen and community member, parent and family member, and worker.

CV-TEC's Pilot Program: Components

Part 1:  Career Planning

The New York State Department of Labor has developed a free, online service to help people with their career planning and job search called NYJobZone.  Students will use this website and follow a process to help them make decisions about appropriate career choices.  Students will update their Education and Employment Preparation Plan throughout the process to identify action steps, including training and education programs that will help them obtain employment.  Important documents will be kept for their professional portfolio.  The process will include the following steps:

  1. Self-exploration.  Students will complete online activities on NYJobZone.org  to help identify career interests and work values.  They will also use the website to identify their strengths, skills, and talents.
  1. Career Exploration.  Students will complete online activities to identify careers of interests, as well as identify the characteristics of those careers, including educational or training requirements and employment opportunities.  Students will keep an online job search journal.
  1. Search Education and Training Databases.  Students use the NYJobZone.org site to find training opportunities and complete a college search in relation to their career interests.
  1. Build and Store Résumés. 
  1. Students will utilize the One Stop Center to enroll in various job search activities and to attend employment related workshops, such as interviewing skills, mock interviews, résumé building, and computer skills.

Part 2: NWRC Preparation

The NWRC curriculum is designed to promote the following principles: alignment with NYSED Learning Standards, skill based instruction within Equipped for the Future Skills Wheel, student centered instruction and learning in authentic settings, documentation of student progress through process and outcome assessments, and curriculum design based on professional, peer reviewed research.

  • Students will receive instruction within each of the four NWRC test areas: Work Readiness Situational Judgment, Work Readiness Oral Language, Work Readiness Math, and Work Readiness Reading. The process will include the following steps:
  • Learning Centers. Students will practice skills through learning activities in learning centers.
  • Computer Research and Document Creation. Students will use a computer to research a variety of sites as well as create, store, and access documents.
  • Case Studies. Students will share and discuss work place scenarios regarding ethical and professional expectations.
  • Small Group and Large Group Discussion. A variety of instructional strategies will be used throughout the NWRC course. Skills will be modeled and students will have many opportunities to engage in guided and independent practice of EFF skills as well as small and large group discussions.

Part 3: Roles and Responsibilities

Role Maps serve as a guide for instruction within the areas of citizen and community member, parent and family member, and worker. The role maps are designed to address all aspects of a confident and successful person. Students will have instruction and practice which focus around each of the skills delineated within the role map framework. The EFF skills are aligned with the key activities outlined within this framework. The process of integrating the concepts within each role map will include the following steps:

  • Health Literacy Skills. Learning activities are built upon the seven core skills outlined in the New York State and National Health Learning Standards: communication, decision making, planning and goal setting, stress management, self management, relationship management, and advocacy.
  • Review and Reflection. Students will have multiple opportunities to set, review, and refine learning and employment goals throughout the NWRC curriculum.
  • Critical Thinking Skills. Through the process of reflection and revision, students will engage in learning situations to develop purposeful and meaningful levels of comprehension and skill within the settings of work, family, and community.
  • Authentic Learning. Students will practice skills within the context of personal experience as they work through the learning activities of the NWRC curriculum.
  • Assessment. Candidate self-assessments as well as formative and summative assessments will guide and support the goal of passing the NWRC test.